Work at SHARC

Administration Coordinator

About SHARC:
Established in 1995, SHARC is a community of people impacted by alcohol, drugs and gambling, including family, friends and supporters. Together, we work towards an Australian society where our communities’ lived expertise is at the heart of inclusive communities, services, and systems.

Our Vision: Lived expertise is at the heart of inclusive communities and services, where people proudly share their experiences and support each other in a society free of stigma and discrimination.

Our Purpose: We transform lives, services and society through our community’s lived experience of alcohol and other drugs, gambling and related harms. We create change by being ourselves, supporting one another, telling our stories, sharing our knowledge, advocating and building allyships.

SHARC places a priority on a positive, supportive, and productive work environment. Our services operate within an empowerment framework which maximises clients’ and volunteers’ opportunities for self-responsibility, mutual support and participation.

About the role:

The Administration Coordinator will provide administrative support to the Senior Lived Experience Manager and as required in the Peer Projects and Lived & Living Experience at Heart (LLEAH) programs. The position is ideal for an individual who is proactive, adept at process improvement, and seeks an opportunity to independently transform existing practices into best practices. We are seeking someone who is positive and has a solution focused attitude.

This position is a designated ‘lived experience’ role.

Key tasks include: 

Lived experience expertise

  • Use your lived or living experience appropriately and purposefully to support, empower and bring hope to people with experience of using alcohol and other drug services including family and supporters.
  • Continually build upon your learned lived and living expertise through discipline specific training, ongoing professional development and participation in LLE activities.
  • Engage with our community using your lived expertise to ensure SHARC is welcoming, stigma free and empowering for everyone.

Administration

  • Provide competent and high-quality administration support to the Senior Manager including email and calendar management, leading associated actions, flagging and following up on important items.
  • Handle program administrative needs including incoming and outgoing correspondence, to-do lists, schedules, agendas, minute taking, room bookings, catering, briefing packs and papers

About the program:

This role will work in Peer Projects and the LLEAH program at the discretion of the Senior Lived Experience Manager.

Peer Projects is a statewide service of SHARC that provides a dedicated effort in the Alcohol and Other Drugs (AOD) peer workforce development and operates as a sector resource for peer support initiatives. Working alongside the Victorian Department of Health (DH) and the lived and living experience communities, Peer Projects supports the growth, development and sustainability of the state’s workforce.

The LLEAH Program supports Department-funded AOD and mental health organisations to embed and sustain lived/living experience workforce (LLEW) roles. It delivers training, development, and strategic guidance aligned with sector reforms informed by SHARC’s values. Through co-design, stakeholder engagement, and tailored supports, LLEAH strengthens organisational capacity, promotes inclusive practice, and advances workforce wellbeing. The program is led by lived expertise and fosters systemic change across Victoria’s AOD and mental health sectors.

ABOUT YOU:

Our Peer Projects and LLEAH teams are seeking an experienced administration coordinator who can seamlessly become part of these dynamic teams. 

Essential

  • Lived experience of the impacts of AOD that you’ve transformed into lived expertise applied in a purposeful, inclusive and values-aligned way.
  • Effective time management and prioritisation skills, including the ability to be flexible and responsive to changing needs and priorities and an openness to learning new skills.
  • Excellent skills in communication and organisation.
  • High level of accuracy and attention to detail.
  • Ability to work both independently and as part of team solving problems and addressing sensitive issues.
  • Demonstrated capacity to build and maintain effective working relationships with internal and external stakeholders.
  • Experience in providing support to meetings – prepare and distribute agendas, meeting papers, attend meetings, take minutes and follow up on action items.
  • Advanced skills in Microsoft Office applications such as Word, Excel, PowerPoint, Teams and SharePoint.
  • Experience working with databases, CRMs and large data sets.

Desirable

  • Experience using design tools such as CANVA and digital communication platforms such as NationBuilder, SurveyMonkey and Mailchimp.
  • Experience working in the AOD sector.

Other

  • A current driver’s licence.

We understand gaps in resumes due to lived experience and criminal history can be a deterrent, but we would encourage you to apply. All new employees are required to obtain an employee Working with Children Check prior to commencement. A police check will be administered for the preferred candidate/s.

What We Offer

SHARC offers eligible employees a balanced package of meaningful benefits including:

  • A supportive and inclusive team culture – 97% of staff say that SHARC is a great place to work!
  • Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit.
  • 17.5% annual leave loading.
  • Access to EAP and health & wellness initiatives.
  • Being part of the SHARC community.
  • Participation in Unity and Wellbeing Days.
  • Access to lived experience discipline specific supervision.
  • Ongoing training and development opportunities that enhance on the job skills and proficiency.
  • Rewarding and fulfilling purpose driven careers that have meaningful and sustainable social impacts.

Download a copy of the position description. 

Enquiries

For a confidential conversation about the role, contact the Senior Lived Experience Manager, Matthew Corbett on 0402 839 429.

Applications

Email your CV and cover letter addressing the selection criteria to HR@sharc.org.au by 8am, 20 October 2025.

LLEAH Jobs

Senior Facilitator and Consultant 

About the role

SHARC, in partnership with The Curiosity Company, is seeking a Senior Facilitator & Consultant to join the Lived and Living Experience at Heart (LLEAH) program. This is a designated lived expertise role, open to people with lived or living experience of alcohol and other drug use, mental health, gambling, or related harms. It is fixed-term to June 2028 and full-time.

As Senior Facilitator & Consultant, you’ll play a pivotal role in embedding lived and living experience principles across Victoria’s AOD and mental health systems. Working closely with Yale University, you will lead the facilitation of The Learning Collaborative (TLC) training program and the Supporting Organisational Lived Experience (SOLE) project.

This role combines high-level facilitation, consultation, and technical expertise — guiding organisations through workforce reform, co-design, and embedding inclusive practice. You’ll bring both professional credibility and lived expertise to shape programs, strengthen services, and advance systemic change.

Key tasks include:

  • Leading facilitation of TLC modules and SOLE guided assessments.
  • Providing expert input into the refinement of the Yale toolkit and SOLE assessment tools.
  • Analysing data and preparing recommendations for organisations in the SOLE project.
  • Supporting and mentoring LLE technical experts and project staff.
  • Engaging sector stakeholders, including government, funders, and lived experience leaders.
  • Representing SHARC and the LLEAH Program in advisory groups, forums, and sector events.

We recognise there might not be many people with the exact experience required for this role, but if you believe you have a transferable skill set, we’d be keen to hear from you(though the lived experience piece is non-negotiable.) We are also open to a range of experience so if you have the fundamentals but not the full package, don’t let that stop you from applying. If you are an experienced facilitator, passionate about lived experience workforce development, and ready to influence reform at a systems level, this role offers the opportunity to make a lasting impact.

About the program

The LLEAH Program supports Department-funded AOD and mental health organisations to embed and sustain lived/living experience workforce (LLEW) roles. Through co-design, training, consultation, and strategic guidance, LLEAH builds organisational capability, promotes inclusive practice, and supports workforce wellbeing.

Projects include:

  • The Learning Collaborative (TLC): A partnership with Yale University delivering training and resources to build lived experience leadership.
  • Supporting Organisational Lived Experience (SOLE): A guided assessment process supporting organisations to embed lived experience values and roles.

About you

To be successful in this role, you will bring:

  • Lived or living experience of mental health and/or alcohol and other drug use (including as a family member or supporter), which you’ve transformed into lived expertise and can apply purposefully, inclusively, and in alignment with SHARC’s values.
  • Experience in a designated lived or living experience workforce role within the AOD or mental health sector, with a deep understanding of peer work values and recovery-oriented practice.
  • Leadership experience in the lived/living experience workforce, with insight into the challenges and needs of these workforces.
  • Extensive facilitation skills, with the ability to design and deliver engaging workshops and lead complex, multi-stakeholder consultations and co-design processes.
  • Workforce development expertise, including experience in creating and delivering training, supervision frameworks, and organisational change strategies to embed lived/living experience roles.
  • Program design and implementation experience, including contributing to strategic planning, evaluation frameworks, and continuous improvement across multiple workstreams.
  • High-level stakeholder engagement and relationship management skills, with the ability to build trust and collaborate with government, community services, and lived experience leaders.
  • Strong communication and influencing skills, with confidence in representing SHARC at sector forums, advisory groups, and public events.
  • Analytical and reflective practice capabilities, including the ability to synthesise data, feedback, and lived experience insights into clear, actionable recommendations.
  • A strong commitment to SHARC’s values of respect, inclusion, and the centrality of lived experience in driving systems reform.

Please apply through the portal on the Ethical Jobs website here.

Project Worker 

SHARC, in partnership with The Curiosity Company, is seeking a Project Worker to join the Lived and Living Experience at Heart (LLEAH) program. This is a designated lived expertise role, open to people with lived or living experience of alcohol and other drug use, gambling, or mental health. This role is fixed term to June 2028, and .8 FTE.

The Project Worker will play a hands-on role in supporting the delivery of two key initiatives:

  • The Learning Collaborative (TLC): A program run in partnership with Yale University to build lived experience leadership and peer workforce development.
  • Supporting Organisational Lived Experience (SOLE): A guided assessment and action-planning process helping organisations embed lived/living experience values and roles.

You’ll support facilitation, logistics, data collection, and stakeholder liaison to ensure smooth delivery of both projects. This is a role for someone who is organised, values-driven, and eager to use their lived expertise to help strengthen inclusive practice across the sector.

About the program

The LLEAH Program works with AOD and mental health organisations across Victoria to embed and sustain lived/living experience workforce (LLEW) roles. Through training, consultation, and co-design, LLEAH strengthens organisations, builds workforce wellbeing, and advances inclusive, values-led practice.

About you

To be successful in this role, you will bring:

  • Lived or living experience of mental health and/or alcohol and other drug use applied in a purposeful, inclusive, and values-aligned way.
  • Experience in a designated lived or living experience workforce role, ideally within AOD, mental health, or related community services.
  • Project or administrative support experience, including coordinating logistics, scheduling, and providing accurate record-keeping or reporting support.
  • Strong organisational and time management skills, with the ability to balance multiple tasks and meet deadlines.
  • Excellent communication and interpersonal skills, with the ability to connect with diverse stakeholders and build positive working relationships.
  • An understanding of peer work, recovery-oriented practice, and lived/living experience principles.
  • Proficiency with Microsoft Office and digital collaboration tools, and high attention to detail in documentation and data entry.
  • The ability to work both independently and as part of a collaborative team, with a commitment to inclusive and ethical practice.

Desirable:

  • Peer work training or relevant qualifications (e.g. SHARC Peer Worker Training, Intentional Peer Support, Cert IV in Peer Work).
  • Experience in facilitation, workforce development, or community projects.
  • A current Victorian driver’s licence.

Please apply through the portal on the Ethical Jobs website here

Peer Projects Jobs

AOD Lived Experience Development Facilitator 

The AOD Lived Experience Development Facilitator is a vital part of the Peer Projects team. They will work across Peer Projects initiatives in AOD Lived Experience Workforce Development and advocate for the value of lived experience.

The role will be to support the administration, development, delivery and facilitation of Intro to Peer Work, Peer Worker Trainings, Peer Facilitator Trainings, Organisational Readiness Trainings, the development of lived experience workforce content, various project work and presentations as well as supporting the placement and mentorship of peer workers across the state. The role will also include providing discipline specific lived experience supervision to lived experience workers within and external to Peer Projects.

This position is a designated ‘lived experience’ role.

About the program

Peer Projects is a statewide service of SHARC that provides a dedicated effort in AOD peer workforce development and operates as a sector resource for peer support initiatives.

Working alongside the Victorian Department of Health (DH) and the lived and living experience communities, Peer Projects supports the growth, development and sustainability of the state’s workforce, with the following portfolios:

  • AOD Workforce Support including peer worker training, supervision, resource development and facilitation of the Victorian AOD Peer Workforce Community of Practice
  • Tailored Organisational Support providing training and consultation support for AOD and MH organisations implementing lived experience workforces
  • Peer Mentors and Peer Educators work directly with organisations to support participants from a lived experience perspective.

About you

Our Peer Projects team are seeking a passionate and enthusiastic team player.

Essential:

  • A direct lived experience of alcohol and other drugs and a lived expertise of the knowledge and wisdom gained from this experience to use in a purposeful, inclusive, and values-aligned way.
  • Experience in a designated AOD lived experience workforce role.
  • Demonstrated group facilitation skills, training delivery, and public presenting across a range of audiences and settings.
  • Excellent communication and interpersonal skills, with the ability to connect with diverse stakeholders and build positive working relationships.
  • Project or administrative support experience, including coordinating logistics, scheduling, and providing accurate record-keeping or reporting support.
  • Strong organisational and time management skills, with a demonstrated ability to balance multiple tasks and meet deadlines.
  • Demonstrated ability to provide and receive peer support in a professional and compassionate manner, grounded in lived experience and mutual understanding.
  • An understanding of peer work, recovery-oriented practice, and lived experience values aligned with the AOD Lived Experience Discipline Framework.
  • Demonstrated experience working with Microsoft Office applications such as Word, Excel, PowerPoint, Teams and SharePoint.

Desirable:

  • Completion of relevant training e.g. SHARC Peer Worker Training or Intentional Peer Support.
  • Experience of being involved in project work.
  • Experience in an AOD frontline peer work role.
  • Experience and/or training in providing discipline specific supervision.
  • Tertiary qualification in Training and Assessment or Community Services.
  • A current driver’s licence.

Please apply through the portal on the Ethical Jobs website here

Student Placement

SHARC is committed to positively contributing to the development of the Alcohol and Other Drugs (AOD) sector workforce and providing opportunities for community education and development.  One of the most effective ways we can do this is through a student placement program that will assist students to gain the necessary experience, skills and knowledge to obtain qualifications suitable for employment.

SHARC offers a unique environment for the development of clinical, education and training skills for students at undergraduate and postgraduate levels.  Maintenance of an efficient and effective AOD sector is dependent upon appropriately trained staff which SHARC plays an active role in growing the sector. 

Note, due to our unique offering, we do receive a high number of placement requests.  Unfortunately, we can only accommodate a limited number of students throughout the year.

Please email info@sharc.org.au for further information with the subject line titled ‘Student Placement’.